Privacy Policy

Last update: 1 January 2025

At SupplyTech (تقنيات الإمداد), we are committed to protecting the personal data of our users. Our platform collects personal information (e.g. name, address, email, phone number, commercial registration number, etc.) and sensitive data (e.g. national ID, business license, official documents). We use this data only for legitimate purposes for which it was collected, such as account management, subscription services, and payment processing. Data is collected directly from the user or from lawful sources with explicit consent.

Data Collection and Use

We collect information necessary to provide and improve our services. Personal data is processed solely for the purposes consented to by the user. No personal data will be processed or repurposed without the user's consent. Examples of processing include setting up user accounts, verifying identity during payments, communicating service updates, and complying with legal obligations.

Data Retention and Security

We retain personal data only as long as needed to fulfill its purpose. In accordance with the Saudi E-Commerce Law, "a service provider shall not retain a consumer's personal data... except for the period required by the nature of the transaction". We implement necessary technical and organizational measures to protect data confidentiality during storage. Once data is no longer needed, it is securely deleted or destroyed.

User Rights

Under Saudi law (PDPL), data subjects have the right to be informed of why their data is collected, to access their personal data in our possession, and to obtain a copy of it. They can request correction, completion, or updating of their data, and request deletion of data that is no longer necessary. These rights mirror Articles 4 and 5 of the PDPL, which grant data subjects rights to be informed, access, correct, and destroy their personal data.

Third-Party Disclosure

We do not share your personal data with third parties except when necessary to provide our services (e.g. payment processors, analytics providers) or as required by law. Any third-party partners are contractually bound to protect your data. Disclosure to government or regulatory authorities is done only when legally mandated.

Cookies

We use cookies and similar technologies to enhance site functionality and user experience. Cookies may be session-based or persistent. You can disable cookies via your browser settings, but this may affect site operation.

Security

We employ appropriate safeguards (encryption, secure protocols, access controls) to protect data against unauthorized access, alteration, or destruction. Any illegal access or tampering with data is a punishable offense under Saudi Cybercrime Law.

Contact Information

For inquiries or to exercise your rights (access, correction, deletion), contact us at info@supplytechsyg.com or through the contact details provided on our site.

This Privacy Policy is governed by Saudi Arabian law, notably the Personal Data Protection Law (PDPL) and the E-Commerce Law. It may be updated to comply with legal changes. Continued use of our services implies acceptance of the current policy.

SupplyTech